Terms of Service

1. AGREEMENT AND ELIGIBILITY

These Terms govern your use of Echoes of the Eight Realms (the “Game”). By accepting these Terms and using the Game, you agree to them and acknowledge our Privacy Policy (xceptionmobile.com/privacy). If you do not agree, do not use the Game. The Game is not intended for children under 13. If you are under the age of majority where you live, ask a parent or guardian to review these Terms with you. Additional local age rules may apply, and access may be unavailable in regions where we cannot meet them.

2. ACCOUNTS AND DELETION

The Game creates an account to save progress. You may use a guest account or link an available Apple or Google sign-in. Keep your linked sign-in secure. Do not sell or transfer your account. You may delete your account through Settings → Account Actions → Delete Account, or request help at support@xceptionmobile.com. Our account deletion page (xceptionmobile.com/delete-account) explains what is removed and what records may be retained. Deleting a game account does not itself cancel a subscription or refund a purchase.

3. FAIR PLAY AND CONDUCT

Do not cheat, use modified clients, bots, macros, auto-clickers or other unauthorized automation, exploit errors for an unfair advantage, gain unauthorized access, harass other players, or misuse alliance chat. The Community Guidelines (xceptionmobile.com/guidelines) explain our rules for player names, alliance names and chat. Restrictions on reverse engineering apply only to the extent permitted by applicable law.

We may investigate suspected violations and take proportionate action, including correcting improperly obtained progress or items, restricting chat, suspending access, or closing an account. Serious safety or security issues may require action without advance notice. You may contact support if you believe we made a mistake.

4. VIRTUAL CONTENT AND GAME BALANCE

Heroes, Gems, Gold, gear, Echoes and other virtual content are for use within the Game. They are not cash, cannot be redeemed for money, and may not be transferred outside the Game. The Game may change through updates and balance adjustments. Gems or other currency purchased through Apple in-app purchase will not expire. Nothing in this section removes rights that applicable law or a store policy gives you.

5. PURCHASES AND RANDOMIZED REWARDS

Available real-money purchases are presented through the applicable app-store checkout. Review each price and offer before buying. Summons, Echo Caches and Echo Reforges can produce randomized outcomes. The Game must show the applicable odds and rules before and close to a Gem purchase; the Randomized Rewards page (xceptionmobile.com/echoes/summon-odds) provides additional explanation. For purchase problems or refunds, see the Refund Policy (xceptionmobile.com/echoes/refunds).

6. PLAYER CONTENT

You are responsible for the player name, alliance name, alliance-chat messages and reports you submit. You grant Xception Mobile LLC a non-exclusive license to host, display and process that content as reasonably needed to operate, moderate and secure the Game, subject to our Privacy Policy. Do not submit content you do not have the right to share.

7. OWNERSHIP, AVAILABILITY AND DISPUTES

Xception Mobile LLC and its licensors retain their rights in the Game and its content. Your installation and use rights appear in the EULA (xceptionmobile.com/echoes/eula). We work to keep the Game available, but updates, maintenance and service failures may affect access. To the extent permitted by law, the Game is provided without a guarantee of uninterrupted or error-free operation. Nothing in these Terms excludes liability or consumer remedies that cannot lawfully be excluded.

If you have a dispute, contact support@xceptionmobile.com so we can try to resolve it. Massachusetts law applies where a choice of law is permitted, without taking away mandatory protections available to consumers where they live. These Terms do not require binding arbitration or waive class-action rights.

8. CHANGES AND CONTACT

We may update these Terms. We will post an updated effective date and provide additional notice or request new acceptance when required. Changes will not retroactively eliminate accrued legal rights. Contact: support@xceptionmobile.com.